Privacy Policy

Last updated: January 2026

Introduction

Better Insurance Brokers Limited ("Better", "we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, and other contact information you provide when filling out forms on our website.
  • Usage Data: Information about how you use our website, including pages visited, time spent on pages, and other analytical data.
  • Device Data: Information about your device, including IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you relevant information about our services
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

Disclosure of Your Information

We may share your information with:

  • Insurance companies and partners to provide you with quotes and services
  • Service providers who assist us in operating our website and business
  • Regulatory authorities as required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights Under PDPO

Under the Personal Data (Privacy) Ordinance (PDPO), you have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate personal data
  • Request deletion of your personal data in certain circumstances

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website or via WhatsApp.